Shipping policy

Introduction

Welcome! At SephaBeauty, we are committed to delivering your orders promptly and efficiently. Please read our shipping policy carefully to understand our shipping practices.

Shipping Methods and Delivery Times

🇺🇸 Free Shipping Across the United States
🇨🇦 Free Shipping to Canada

• Orders processed in 1–2 business days

Estimated delivery times:

• United States: 3–7 business days
• Canada: 5–8 business days

Order Tracking

Once your order is shipped, you will receive a tracking number via email to monitor your package's progress.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact our customer service team at support@sephaco.com within 7 days of the delivery date for assistance.

Incorrect Address

Please ensure your shipping address is correct. We are not responsible for packages delivered to an incorrect address provided by the customer.